Today’s age is called the “The Age of Anxiety” and this century is called “The Century of Stress”. Today vast majorities of people are in a state of stress. The fast-paced lifestyle demands that we are raring to go always and are always under pressure to perform. This pressure usually leads to stress. Stress can be due to various reasons. And this in many cases causes tension, depression, anxiety, etcetera.
It is within a call center environment is an undeniable reality. More often than not, call center employees face this problem that is multifaceted and difficult to handle. The high-intensity work environment combined with ambitious performance targets and conflicting role requirements and presents varied challenges to employees and leaves them drained (DAlleva, 2018).
Here are 9 tips on how to relieve stress in a BPO setting:
- Do not worry
- Do your job
- Stay organized
- Take your breaks
- Work at work
- Leave home at home
- Don’t take it personally
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